Who We Are:
Tic Printing is a partnership with over 55 years experience in the printing industry.
Being part of the printing industry, we regularly experienced poor service delivery by many of our suppliers and affiliates. It seemed to us that the industry was characterised by poor management, sloppy service, broken promises and a general lack of commitment. This caused a lot of frustration for us, as our personal values are centered on the exact opposite.
We formed Tic Printing with the intention of bringing a much higher level of service and commitment to our customers. Values such as respect, commitment, personal pride, a can-do attitude and a solid foundation of integrity are very important to us as individuals, and the cornerstone for our business. This formula has worked extremely well, as our many satisfied customers will testify to.
What Sets Us Apart?
We understand that customer service is what drives relationships and ongoing business. Management and staff at Tic Printing are therefore committed to demonstrate this, rather than just using it as a meaningless marketing slogan. This is what customer service means to us, and what you will experience on a consistent basis:
We honour our promises
We offer unbiased advice and guidance
Our word is our bond
Quality is not negotiable
We disclose all costs up front
We keep you informed if problems should occur
We take ownership and make a plan
We practise integrity in everything we do
Tired of empty promises, poor quality and sloppy attitudes?
Quality and on-time printing is crucial for optimised business process management,
as well as effective marketing and advertising projects.
Let us show you a different world where commitment, reliability and integrity is non-negotiable.